Self-hosted WebRTC video, voice, and messaging infrastructure replacing per-minute third-party vendor billing for a telehealth platform.
Direct Business Impact
"Eliminated per-minute vendor billing entirely, cutting video infrastructure costs by 65% at current volume, while maintaining 99.9% uptime with full control over call quality and data residency."
01 · Baseline Bottlenecks & Legacy Constraints
A telehealth startup was paying a third-party video SaaS vendor per-minute fees that scaled directly with patient visit volume, eating an increasing share of revenue as the platform grew, with no control over call quality or uptime.
Key Deliverables & Milestones
3 Highlights
Custom WebRTC / LiveKit video & voice infrastructure
Real-time session quality & uptime monitoring
Automated DevOps, CI/CD & 99.9% uptime SLA
Technology & Infrastructure Stack
LiveKitWebRTCNode.jsRedisDockerAWS
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